Returns & Exchanges

At ZIMA DENTAL US, we want you to feel confident in your style, which is why we offer a 30-day window for returns or exchanges on all unworn, tagged apparel. If your purchase isn't a perfect fit, our streamlined process ensures a hassle-free resolution to get you back in style.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

3

Label and Ship

Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Refund or Exchange

Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing